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Industrial Technology Research Institute


Virtual Assistant Technology

Technology Overview

Deep Learning used in Virtual Assistant Technology.
Deep Learning used in Virtual Assistant Technology.

The artificial intelligence (AI) virtual assistants of ITRI CITC has been applied to various industries, such as finance, logistics, and retail business. In addition to its files expansion and maintain efficiency, it can also reduce the cost of construction, and enhance the experience of your customers.

Applications & Benefits

We build and integrate innovative artificial intelligence (AI) virtual assistants that converse with your customers utilizing Natural Language approach. The core of technology of the virtual assistants includes Question-Answering, Dialogue Management, Natural Language Processing, and Deep Learning among other things. Answer customer questions faster and more accurately. The advanced artificial intelligence technology of virtual assistants enhance the experience of your customers, and help increase your bottom line.